Got questions?
FAQs
What sponge options are available?
We offer two sponge types — Vanilla and Chocolate. Both are baked fresh to order using quality British ingredients.
What fillings can I choose from?
You can choose from five fillings: Lemon Curd, Jam, Nutella, Choco Fudge, and Lotus Biscoff. All fillings are generously applied between the sponge layers.
How long does the cake keep?
Your Crumbsy cake will keep for up to 5 days from delivery. We recommend consuming within 3 days for the best flavour. Keep in a cool, dry place — no need to refrigerate unless your kitchen is very warm.
Can I include a personal message?
The card design itself carries the message — that's the whole idea! We're working on adding personalisation options in the near future.
Are the cakes suitable for vegetarians?
Yes, all our cakes are vegetarian. We do not currently offer vegan options, but this is something we're exploring.
Do you cater for allergies?
All our cakes contain wheat, eggs, milk, and soya. They may contain traces of nuts. The Nutella filling contains hazelnuts and milk. If you have a specific allergy query, please get in touch before ordering.
Can I order in bulk or for corporate gifting?
Absolutely — we'd love to help. Drop us a message via the contact page and we'll put together a bespoke quote for you.